Shipping policy

At Earth & Thread, we ensure that your orders are processed and delivered in a timely manner. Please read our shipping policy carefully before placing your order.

1. Order Processing Time

  • All products are made on demand and require 2-5 business days for processing before they are shipped.

  • Orders cannot be modified or canceled once they are placed.

2. Shipping Time & Delivery

  • Once shipped, orders usually arrive within 5-10 business days, depending on your location.

  • Delivery times may vary due to unforeseen delays by courier services, public holidays, or weather conditions.

  • We currently only ship within India.

3. Shipping Charges

  • Shipping charges will be calculated at checkout based on your location and order size.

  • Any promotional free shipping offers will be clearly mentioned on the website.

4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking link via email or SMS.

  • If you do not receive tracking details within the expected time, please contact us at [earththread1818@gmail.com].

5. Lost or Delayed Shipments

  • If your order is marked as delivered but you have not received it, please check with your local courier service.

  • We are not responsible for lost or stolen packages after delivery.

  • In case of undelivered shipments due to courier delays, please contact us, and we will assist you.

6. Address & Delivery Issues

  • Please enter your complete and correct shipping address at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers.

  • If an order is returned to us due to an incorrect address, the customer must bear the reshipping cost.

7. International Shipping

  • At the moment, we only ship within India. We plan to expand internationally soon. Stay tuned!

For any shipping-related concerns, feel free to contact us at [earththread1818@gmail.com].